Fax: +86-592-22519925
E-mail: sales@lilliput.me
In addition to our German, US and Hong Kong offices, ten customer support professionals are working closely with customers worldwide. They are more than happy to answer your enquiries, trace your order and manage all after-sales affairs. A unique company system and culture to assure flexible solutions towards any special cases, ex: Price, Shipment, Payment, Service, etc.
● We offer professional consultancy and recommend customers the most suitable products:
● We offer customized products based on customers’ requirements
● We deliver our products to the highest standard and lowest cost possible
After Sale Service (distributor or company subdivision)
● offer free operation training
● offer after sales service: spare parts and technical advise reply within 24 hours after receiving information about quality problems;
● will send our technicians to help customers check their equipments and do maintenance work on regular time schedules at an agreed cost if required.
● offer warranty service (read contract attachments),
● keep complete user profiles for our customers.